Rideshare Accident Attorney
Hurt in an Uber or Lyft crash near Puyallup? Which insurance applies depends entirely on what the driver was doing in the app at the moment of the crash. Rideshare claims involve layered coverage that shifts between three distinct periods — and Uber and Lyft's own insurers are skilled at minimizing payouts. Attorneys Rob Lloyd and Tim Greene identify every applicable policy and pursue every dollar available. Free, confidential, available 24/7.
Serving Puyallup, South Hill & all of Pierce County · Free consultation available 24/7
The Core IssueWhy Rideshare Claims Are Different From Every Other Car Crash
In a standard two-car crash, the at-fault driver's liability insurance pays. In a rideshare crash, which policy applies — and how much coverage is available — depends on which of three periods the driver was in at the moment of the crash. Washington's Transportation Network Company insurance law (RCW 48.177) creates this three-period framework.
| Period | Driver Status | Coverage |
|---|---|---|
| Period 0 | App off — personal driving | Driver's personal auto policy only. TNC not involved. |
| Period 1 | App on, waiting for a ride request | TNC provides contingent liability coverage — applies if the driver's personal policy won't. Lower coverage limits than Periods 2 & 3. |
| Period 2 | Ride accepted, en route to pick up rider | TNC's $1 million liability policy is primary. |
| Period 3 | Passenger in vehicle | TNC's $1 million liability policy is primary. Also covers uninsured/underinsured motorists. |
Uber and Lyft know this framework better than almost anyone who calls them after a crash. The period determination isn't always straightforward — a driver claiming their app was off, app records that don't match the driver's account, and the difference between Period 1 and Period 2 coverage are all areas where the TNC's interests and yours diverge. That's where having an attorney who understands the framework matters.
Your SituationWhich Scenario Applies to You
The right approach to a rideshare claim depends on your position in the crash:
Period 3 coverage applies — the TNC's policy is primary regardless of which driver caused the crash. If another driver caused the collision, you pursue that driver's insurer first and the TNC's underinsured motorist coverage if it's insufficient. You don't need to prove the rideshare driver was at fault to access coverage as a passenger.
The applicable TNC coverage depends on the period. If the rideshare driver was in Period 2 or 3, the TNC's $1 million policy responds. If the driver claims the app was off (Period 0), only their personal policy applies — and verifying the driver's actual app status through Uber or Lyft's trip records is a critical early step.
Same period analysis applies. If the driver was in Period 2 or 3, the TNC's policy is the primary source of compensation. The app records and GPS data — which document the driver's status and location — should be preserved and requested promptly.
Right AwayWhat to Do After a Rideshare Accident in Puyallup
- Get medical care immediately. MultiCare Good Samaritan handles serious trauma. Get care even if you feel okay — adrenaline masks injuries that surface later.
- Screenshot the app. If you were a passenger, screenshot your ride confirmation, the driver's name, the route, and the trip status before closing the app — this documents the period and the driver's identity.
- Call the police for an official report. Don't let anyone discourage you from this step.
- Photograph the scene — vehicles, damage, the road, conditions, and your injuries.
- Get all driver and vehicle information — for both the rideshare driver and any other driver involved.
- Don't give a recorded statement to Uber's, Lyft's, or any other insurer before speaking with an attorney — these statements are used to minimize what they pay.
Washington LawTNC Rules, Comparative Fault & the Filing Deadline
Washington requires transportation network companies like Uber and Lyft to maintain the coverage described above (RCW 48.177). The law sets minimum coverage requirements for each period, though the TNC's own policies may provide more. Understanding exactly what was in force at the time of the crash — and in which period — is the foundational question every rideshare claim must answer.
Washington's pure comparative fault rule (RCW 4.22.005) applies to rideshare claims. Even if you share some responsibility, your recovery is reduced by your percentage of fault rather than eliminated. Insurers — including TNC insurers — frequently overstate a claimant's fault to reduce what they pay.
Washington's general personal injury deadline is three years from the date of injury (RCW 4.16.080). But rideshare-specific evidence — trip records, GPS data, and driver app status — should be requested promptly, before it ages out of the platform's retention period. We handle rideshare accident claims on a contingency-fee basis — no fee upfront, a fee only if we recover for you. You work directly with Rob Lloyd and Tim Greene throughout.
This page provides general information about Washington law and is not legal advice. Coverage amounts and period rules may change; confirm current requirements with an attorney. Contact us to discuss your situation.
Rideshare Accident Claim FAQ
What insurance covers an Uber or Lyft accident in Washington?
Who do I file a claim against after a rideshare accident?
Can I make a rideshare accident claim as a passenger?
How long do I have to file a rideshare accident claim in Washington?
What if the rideshare driver was not at fault?
How are rideshare accident attorney fees structured?
Uber and Lyft know the coverage rules. So do we.
Rideshare claims are more complex than standard car crashes — and the TNC's insurers count on claimants not knowing that. Greene & Lloyd identifies which period applied, which policies respond, and pursues every dollar available. Your case review is free, confidential, and available 24/7.
(253) 544-5434 · Free consultation 24/7
All of Pierce County, Washington
The information on this page is provided for general informational purposes only and does not constitute legal advice, nor does it create an attorney-client relationship. Insurance coverage requirements and TNC period rules may change; confirm current requirements with an attorney. Statutory references describe general Washington law and may not reflect the specific facts or deadlines of your situation. Consult a licensed Washington attorney about your individual case. Prior results do not guarantee a similar outcome.

